Shipping policy

When Will My U.S. Order Arrive?
Our standard production time is 2–5 business days prior to shipping. Typically orders then require 2-5 additional business days to deliver.

• During the holiday season, processing may take an additional 2–5 days depending on order size.

If you need an item by a specific date, please message us before placing your order to confirm if expedited shipping is possible. Unfortunately, we cannot guarantee delivery dates or offer refunds for items not received by a specific time.

Order & Address Changes

Can I Cancel My Order?

Orders cannot be canceled once placed, as they go into production immediately.

If the order was just made within minutes please email for assistance monica@kashmirico.com.

What If I Entered the Wrong Address?
If you’ve entered an incorrect address, please contact us immediately with the updated information. We can only make changes within 1 hour of the order being placed. Once an order has entered production, address changes are no longer possible.